WORDPRESS CARE PLAN
Your website is critical to your business – are you taking care of it?
As one of the most important assets in your business, you must keep your website updated, protected, and backed up.
Just like proper maintenance to your home or car, you must maintain routine care for your website.
Once your website is live, it’s not only important to protect it from malware and hacks that can take your site down and affect your Google rankings but it’s also important to keep the tools in the site updated to make sure the site is running quickly and efficiently.
Through our website maintenance/security care plan, we take on the stress of all these complexities so you can focus on and grow your business!
WEBSITE MAINTENANCE, SECURITY & CARE PLANS
With all of our plans, you’ll have full access to a suite of creative services including website updates (like content updates, installing and configuring plugins, and minor theme / CSS modifications, design work, strategic marketing strategy, SEO consulting, and much more.
Peace of Mind
(Good)WordPress Core Updates
- We will keep your site up to date on the most recent versions of the WordPress core. These patches are usually security-based and necessary to ensure your website is always secure and operating at peak performance.
Plugin Updates
- We will keep your site up to date on the most recent versions of plugins to ensure your website is always secure and operating at peak performance.
Security Monitoring
- WordPress continues to be highly targeted by hackers. Security audits are a great way to promise ongoing security for your sites.
Daily Website Backups
- Daily Backups are done to ensure your website won’t get lost. Think of this as an insurance policy for your website.
Uptime Monitoring
- Keep an eye on your Hosting and server to send notifications if the site goes down.
Monthly Reporting
- Monthly reporting summarizing the work performed in the previous month.
The Best Value
(Better)- All features from the Peace of Mind package to the left.
+ UNLIMITED 30-minute Tasks of On-Demand Support for Content Updates
+ 1 Quarterly Strategy Call
The Royal Treatment
(Best)- All features from the Peace of Mind package to the left.
+ UNLIMITED 30-minute Tasks of On-Demand Support for Content Updates
+ Priority Red Carpet Turnaround Time
+ 1 Monthly Strategy Call
THE RISK OF NOT HAVING YOUR SITE PROPERLY MAINTAINED
Here are just a few of the most common scenarios of unprotected sites:
WEBSITE HACK
If your website isn’t maintained and protected, it’s not a question of “if” but “when” a hack will occur.
POOR PERFORMANCE
If your website isn’t optimized, it’ll perform and load slower as times goes on affecting conversions and sales.
NO BACKUPS
If your website isn’t consistently backed up, you could completely lose your website’s content and progress when a breach happens.
SEO IMPLICATIONS
If your website isn’t maintained and optimized, Google knows and ranks sites that are digitally “alive.”
WEBSITE LEGITIMACY
If your website has any glaring issues such as a down SSL Certificate or notices of an unsecure connection, it affects traffic and brand legitimacy.
IT'S ALL ON YOU
By not having your website cared for monthly, everything we cover in our plan is on you and will cost you in tools, time and unneeded stress.
FAQ
Are there cancellation fees?
Nope! Our website care plan is monthly or annual with a no-risk, no questions asked guarantee. If for any reason you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is simply billed out for the month or year that’s paid for 🙂
Are there any setup fees?
If we’re building your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join our hosting/maintenance plan at any level, there is a $99 set up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.
If we’re onboarding a website we did not design, there is a $250 setup fee as we need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
Do you offer just maintenance?
We will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets our requirements for properly maintaining and optimizing the site. Contact us to request a consultation and pricing for this.
What if I require more time than the monthly support time allows?
We’ll always try to get your updates done within 1 hour to save you some extra cost but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client.
Do you take on sites that you didn't build?
We will take on websites we didn’t build as long as they use the tools we’re familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets our requirements.
Does my monthly update time roll over?
Sorry, but unused hours do NOT roll over to the following months.
What's included in the monthly time?
Your monthly time (for premium or elite plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While we do our best to get updates done within your allotted time, if more time is required, we can do so with our hourly retainer which for you is discounted!
Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. We’re happy to do those things either via our discounted hourly rate or via a discounted and separate fixed project!
When will I get invoiced?
You will get a report on the first of every month summarizing the work from last month. You pre-pay for the following month.